Remote Working Challenges

With remote working and hot-desking established in many organisations during 2020/21, it’s now time to review and ensure your employees remain secure and productive, with the best possible experience, wherever they are working for the long term.

 
Remote Working Security

Security

Remote Working Security

Productivity

Remote Working Security

IT Team Impact

Remote Working Security

Remote Working Security

With staff working from home, it’s harder to help them stay vigilant and aware of security threats.

Remote Working Security
Remote Working Security

Phishing emails, targeted Spear Phishing and Smishing present one of the biggest challenges. Employees are unsure of how to spot and report phishing and other threats.

Remote Working Security

Application Access – Cloud applications such as Microsoft 365 come with MFA but can be configured to improve security even further. Access to applications via remote desktops needs to be secured.

Remote Working Security

Password Protection – risk of employees using the same password for home and work, which may have been compromised

Remote Working Security

BYOD & Endpoint Security – Download of malware is a threat inherent in personal browsing and unauthorized application downloads.

Remote Worker Cyber Security Solutions

Remote Working Security

Support employees so they know when to report a potential breach with regular awareness training.

Remote Working Security

Regularly review security policies and test to spot vulnerabilities.

Remote Working Security

Roll out MFA to counter password and data breaches for applications and remote desktops

Remote Working Security

Consider solutions like SASE (Secure Access Service Edge) providing visibility and security for all devices with centralized management.

Remote Working Security

Remote Working – Productivity

Staff have embraced flexible home working, but slow video and applications, user password and access issues, have added to the demands on IT support staff and can have an adverse effect on the employee experience and productivity.

Remote Worker Productivity Issues

 
Remote Working Security

Slow home Wi-Fi
and broadband

Remote Working Security

Slow access
to client-server & cloud applications

Remote Working Security

Long wait times
for CAD & Analytics Apps

Remote Working Security

Keeping track
of multiple passwords

Remote Working Security

Constant logging
in to different applications

Remote Working Productivity Solutions

Remote Working Security

Use Single Sign-on (SSO) to reduces complexity and speed up access to applications.

Remote Working Security

Improve application performance with SASE and WAN Optimisation.

Remote Working Security

Implement End-user Experience Management:

  • Understand the employee’s experience, using PC, laptop, mobile device, thick client or SaaS
  • Measure and improve end-user effectiveness
Remote Working Security

Remote Working – Impacts on IT department

IT Department Solutions

 
Remote Working Security

Increased IT support calls
Remote working during the pandemic increased support desk inquiries

Remote Working Security

Lack of user and end-point visibility
It is hard for IT staff to understand performance issues in the remote environment.

Remote Working Security

Keeping up to date with performance & security
For smaller organisations with limited IT resources or skills shortages, keeping track of performance and ensuring security measures are up-to-date is a particular challenge.

IT Department Solutions

Remote Working Security

SASE (Secure Access Service Edge) brings both security and networking together with easy-to-use central management.

Remote Working Security

End-User Experience Management – enables you to see performance from the user’s perspective. Saving time, enabling you to predict and resolve problems and prioritise IT investments.

Remote Working Security

WAN Optimisation – Improve the performance of Cloud-hosted applications and SaaS

Remote Working Security

Regular Assessments, Testing and Training – Accelerate Technologies can help with a range of security and performance services

How Accelerate can help

With the pressure on IT teams, Accelerate Technologies is here to help.

Evaluate remote working performance & identify any security weak-points Perform regular assessment, testing and security awareness training for staff Implement solutions, such as SASE and End-User Experience Management Provide security and WAN expertise to support you.

Let’s improve your remote worker security and productivity >

Remote Working Security