Remote Working Challenges
With remote working and hot-desking established in many organisations during 2020/21, it’s now time to review and ensure your employees remain secure and productive, with the best possible experience, wherever they are working for the long term.
IT Team Impact
Remote Working Security
With staff working from home, it’s harder to help them stay vigilant and aware of security threats.
Phishing emails, targeted Spear Phishing and Smishing present one of the biggest challenges. Employees are unsure of how to spot and report phishing and other threats.
Application Access – Cloud applications such as Microsoft 365 come with MFA but can be configured to improve security even further. Access to applications via remote desktops needs to be secured.
Password Protection – risk of employees using the same password for home and work, which may have been compromised
BYOD & Endpoint Security – Download of malware is a threat inherent in personal browsing and unauthorized application downloads.
Remote Worker Cyber Security Solutions
Support employees so they know when to report a potential breach with regular awareness training.
Regularly review security policies and test to spot vulnerabilities.
Roll out MFA to counter password and data breaches for applications and remote desktops
Consider solutions like SASE (Secure Access Service Edge) providing visibility and security for all devices with centralized management.
Remote Working – Productivity
Staff have embraced flexible home working, but slow video and applications, user password and access issues, have added to the demands on IT support staff and can have an adverse effect on the employee experience and productivity.
Remote Worker Productivity Issues
Slow home Wi-Fi
to client-server & cloud applications
Long wait times
for CAD & Analytics Apps
of multiple passwords
in to different applications
Remote Working Productivity Solutions
Use Single Sign-on (SSO) to reduces complexity and speed up access to applications.
Improve application performance with SASE and WAN Optimisation.
Implement End-user Experience Management:
- Understand the employee’s experience, using PC, laptop, mobile device, thick client or SaaS
- Measure and improve end-user effectiveness
Related Solutions from Accelerate
Remote Working – Impacts on IT department
IT Department Solutions
Increased IT support calls
Remote working during the pandemic increased support desk inquiries
Lack of user and end-point visibility
It is hard for IT staff to understand performance issues in the remote environment.
Keeping up to date with performance & security
For smaller organisations with limited IT resources or skills shortages, keeping track of performance and ensuring security measures are up-to-date is a particular challenge.
IT Department Solutions
SASE (Secure Access Service Edge) brings both security and networking together with easy-to-use central management.
End-User Experience Management – enables you to see performance from the user’s perspective. Saving time, enabling you to predict and resolve problems and prioritise IT investments.
WAN Optimisation – Improve the performance of Cloud-hosted applications and SaaS
Regular Assessments, Testing and Training – Accelerate Technologies can help with a range of security and performance services
How Accelerate can help
With the pressure on IT teams, Accelerate Technologies is here to help.
Evaluate remote working performance & identify any security weak-points Perform regular assessment, testing and security awareness training for staff Implement solutions, such as SASE and End-User Experience Management Provide security and WAN expertise to support you.
Let’s improve your remote worker security and productivity >